Shipping policy

Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not shipped or delivered on weekends or public holidays.
Shipping Times
Estimated delivery times:
United Kingdom: 5–10 business days
European Union: 7–15 business days
International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
Order Tracking
When available, a tracking number will be provided by email once your order has been shipped.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Delays
While we strive to deliver orders within the estimated timeframes, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers, customs, weather conditions, or other unforeseen circumstances.
Contact Us
If you have any questions regarding shipping, please contact us at:
support@velunete.com
Thank you for shopping with Velunete. We appreciate your trust and support.